Frequently Asked Questions
This section has some answers to common questions about our bartender service.
Info about how events work (such as how to prepare for bar service and order supplies) can be found on our Event Guide page.
If you cannot find the info you’re looking for on this FAQ page or within our Event Guide, then just reach out anytime and we’ll be happy to help!
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Bookings can be made online or by calling us over the phone. On the booking form there are a series of questions that go over important aspects of the event. After filling these answers out and making a payment, a person from our staff will call the person listed as the event contact. This call happens within 1 to 3 days of the date of the booking. In that phone call we introduce ourselves and touch base about the event. Then about 15 days before the event takes place, we’ll call again to further discuss event details, update any changes, and make sure that we’re ready for bar service. At any time before, during, or after an event you can speak with someone on the phone to ask questions or get assistance with anything needed.
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Yes, we are happy to take last-minute or same-day bookings, and there is no extra fee for this.
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No, we do not charge extra for booking bartender service on specific times or days. Our prices remain the same with no surge pricing regardless of when the event is happening.
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Event Cancellations (for any reason including rain):
After booking our bartender service, we issue full refunds (minus a $45 cancellation fee) for cancellations up to 21 days before the start date of the event. (Or we can issue event credit for the purchase amount, which can be used for another event within one year from the event start date.) Within 21 days from the date of the event happening, we do not issue any refunds for any reason, but if a cancellation is necessary then we will issue event credit for the exact amount of the purchase (minus a $45 rescheduling fee), and that event credit can be used toward booking another event in any location and at any time for up to one year from the start date of the original event.
Event Rescheduling (for any reason including rain): After booking our bartender service, you can make date changes for no fee for up to 21 days before the start of the event. Within 21 days of the event starting, there is a $45 rescheduling fee to change the date. Please note that date changes are subject to bartender availability.
Other Event Modifications: Things such as revising the guest count, venue changes (within the same geographical area), adding extra hours of service time, or updating the types of cocktails being served, can always be made with no fee at any time up to the start date of the event. Please note that some changes may be subject to bartender availability.
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We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
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Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.